Last updated: 20 August 2026
1. About these Terms
These Terms govern your access to verifiedacademics.co.uk (the “Platform”) and your use of its editing, proofreading, and reviewing services (the “Services”). “We”, “our”, and “us” mean the Platform operators. “Client”, “user”, and “you” mean any person using the Platform or purchasing Services. “Editors” are independent contractors engaged by us to provide the Services. By using the Platform or requesting Services, you agree to these Terms.
2. Our Services
We provide editing, proofreading, and review support intended to improve clarity, structure, grammar, spelling, style, and presentation. The precise scope of each request will be agreed through the Platform or our approved communication channels. We may refuse a request that is unlawful, misleading, abusive, outside our expertise, or inconsistent with these Terms.
The Services are advisory. You remain solely responsible for reviewing the assistance provided, making final decisions, submitting your own content, and complying with all applicable institutional rules and laws. We do not guarantee any result, acceptance, publication, or other outcome.
3. Eligibility and Client responsibilities
You must be at least 18 years old and legally able to enter into a contract. If you act for another person or organisation, you confirm that you have authority to bind them.
You must provide accurate request details, clear instructions, lawful content, and any relevant requirements within the agreed timeframe. You must have the right to share all content supplied to us and must check the final version before using it. Delays or errors caused by incomplete, inaccurate, or late information are your responsibility.
4. Requests, communication, and timeframes
A request becomes binding when we confirm its scope, price, and schedule, and receive any required payment. Communications must take place through the Platform or another channel approved by us. You are responsible for monitoring messages and providing prompt responses.
Any timeframe is an estimate unless expressly confirmed otherwise. We may adjust it where the request changes, information is missing, or circumstances beyond our reasonable control arise. Follow-up adjustments are limited to the originally agreed scope; additional or changed requirements may involve a further charge and schedule.
5. Prices and payment
Prices may vary according to complexity, subject area, length, level of support, and requested timeframe. All charges are processed in Pounds Sterling (GBP). Full payment may be required before the Services begin. Available methods may include debit card, credit card, Apple Pay, and Google Pay. Payment providers may apply their own terms or fees.
You must contact us promptly about any billing concern and allow us a reasonable opportunity to resolve it before initiating a chargeback. This does not affect any legal right to dispute an unauthorised or incorrect payment.
6. Cancellation and refunds
If you are a consumer, you may have a statutory 14-day right to cancel a distance contract. If you ask us to begin during that period and later cancel, we may charge a reasonable amount for Services supplied before cancellation. The right to cancel may be lost once the Services have been fully supplied.
Refund requests must be sent to the email address in section 11 with the request reference and reasons. We assess each request individually and may ask for supporting information. A full or partial refund may be considered where a duplicate payment was made, we did not provide the agreed Services, or the Services materially failed to match the confirmed scope and we cannot provide an appropriate remedy.
A refund may be refused where the Services were supplied as agreed, concerns fall outside the agreed scope, necessary information was not provided, the content has already been used, or the request is based only on dissatisfaction with an outcome we did not guarantee. Nothing in this section limits your rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or other applicable consumer protection law.
7. Acceptable and responsible use
You must not use the Platform or Services to break the law, infringe another person’s rights, misrepresent authorship, facilitate cheating or fraud, distribute harmful code, interfere with Platform security, or harass any person. You must use all feedback responsibly and in accordance with the rules of any relevant school, university, publisher, employer, or professional body.
We may suspend or terminate access, refuse assistance, or report conduct where reasonably necessary to address suspected unlawful activity, serious misuse, non-payment, security risks, or a material breach of these Terms.
8. Intellectual property, confidentiality, and privacy
The Platform’s branding, design, text, graphics, software, and other content belong to us or our licensors. We grant you a limited, non-exclusive, non-transferable, and revocable licence to access the Platform for personal, lawful use. You may not copy, resell, redistribute, reverse-engineer, or commercially exploit Platform content without prior written permission.
You retain any rights you hold in content supplied to us. You grant us and the relevant Editors a limited licence to access, use, reproduce, and modify that content only as needed to provide, administer, protect, and improve the Services. We handle personal information in accordance with our Privacy Policy. Confidentiality is subject to lawful disclosure obligations and reasonable measures needed to prevent fraud, misuse, or harm.
9. Availability, disclaimers, and liability
The Platform and Services are provided on an “as available” basis. We do not promise uninterrupted access, error-free operation, or that every suggestion will be suitable for your particular purpose. Information provided through the Services is not legal, financial, medical, or other regulated professional advice.
We are responsible only for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for losses caused by your instructions, your use of the Services, third-party platforms, events outside our reasonable control, or business losses incurred by consumers. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded.
10. Third parties, changes, and termination
The Platform may use or link to third-party payment, communication, hosting, or other services. Those services are governed by their own terms, and we are not responsible for their availability or content.
We may change these Terms for legal, security, operational, or service-related reasons. Updated Terms will be posted on the Platform and will apply from the stated date; material changes will not remove rights already accrued. You may stop using the Platform at any time. Ending access does not affect outstanding payments, accrued rights, or provisions intended to continue after termination.
Neither party is liable for delay or failure caused by events beyond its reasonable control, provided reasonable steps are taken to reduce the effect.
11. General and contact information
Please contact us first with any complaint so that both parties can try to resolve it promptly and in good faith. If no agreement is reached, either party may pursue any remedy available by law. These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have jurisdiction, subject to any mandatory right of a consumer resident elsewhere in the UK to bring proceedings in their local courts.
If any provision is held invalid or unenforceable, the remaining provisions will continue in effect. These Terms, together with the Privacy Policy and the confirmed request details, form the entire agreement concerning the Services and do not limit any rights that cannot lawfully be excluded.
Email: [email protected]